Legal Notice

This is an English translation provided for convenience. If it differs from the Slovenian version, the Slovenian version prevails.

The online store www.zeleznina.si (the Železnina Hudovernik store) is operated by:

ŽELEZNINA, trgovina na debelo in drobno, d.o.o.

Registered office	Partizanska cesta 2, 3320 Velenje, Slovenia
Short company name	ŽELEZNINA d.o.o.
Registration number	9093451000
VAT ID number	SI94868026 (VAT-registered)
Registration authority	District Court in Celje

Contact

For what	How
Online sales, withdrawal from the contract, complaints	spletna-trgovina@zeleznina.si · +386 65 565 655 (Mon–Fri 9:00–16:00)
General enquiries	info@zeleznina.si
Store — cash desk	03 898 23 50
Administration	03 898 23 69
Accounting	03 898 23 70

Calls to the above numbers are charged at your operator's standard rate; we do not charge any additional costs.

The store in Velenje (Partizanska cesta 2) is open: Monday to Friday 6:30–19:00, Saturday 6:30–13:00, closed on Sundays.

Legal pages

Supervisory authorities

Area	Authority
Consumer protection and accessibility of the online store	Market Inspectorate of the Republic of Slovenia, Dunajska cesta 160, 1000 Ljubljana, gp.tirs@gov.si
Protection of personal data and cookies	Information Commissioner, Dunajska cesta 22, 1000 Ljubljana, gp.ip@ip-rs.si

Out-of-court settlement of consumer disputes

In accordance with Article 32 of the Out-of-Court Settlement of Consumer Disputes Act (ZIsRPS), we hereby inform you that we do not recognise any provider of out-of-court settlement of consumer disputes as competent to resolve a consumer dispute that you may initiate in accordance with that Act.

You can always address a complaint directly to us (section 13 of the Terms and Conditions), and you may also turn to the Market Inspectorate of the Republic of Slovenia or to the competent court.

Last amended: 13 October 2026.